Qualifications and Skills

We are looking for a skilled and experienced Java Developer with 5+ years of hands-on experience in building robust, scalable, and high-performance applications. You will be responsible for designing, developing, and maintaining Java-based systems that are critical to our business operations.

Key Responsibilities:

• Design, develop, test, and deploy high-quality Java applications.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write well-designed, testable, and efficient code using best practices.
• Perform code reviews and mentor junior developers.
• Troubleshoot production issues and provide timely solutions.
• Work with databases, APIs, and third-party services.
• Ensure security and performance of applications.
• Participate in Agile/Scrum processes, including sprint planning and stand-ups.

Required Skills & Qualifications:

• Strong proficiency in Core Java, OOPs, and Java 8+ features.
• Experience with Spring Framework (Spring Boot, MVC, Security, etc.).
• Familiarity with RESTful APIs and Microservices Architecture.
• Experience with JPA/Hibernate and SQL/NoSQL databases.
• Knowledge of Maven/Gradle, Git, and CI/CD pipelines.
• Exposure to cloud platforms (AWS, Azure, GCP) is a plus.
• Familiar with unit testing frameworks (JUnit, Mockito, etc.).
• Understanding of design patterns and software engineering principles.
• Bachelor’s degree in Computer Science or related field.

Nice to Have :

• Frontend experience with Angular/React.
• Exposure to containerization (Docker, Kubernetes).
• Experience in performance tuning or profiling Java applications.
• Familiarity with message brokers (Kafka, RabbitMQ).

Role and Responsibilities

• • Analyzing users stories and/use cases/requirements for validity and feasibility
  • Execute all levels of IVR testing (System, Integration, and Regression)
  • Detect and track software defects and inconsistencies
  • Provide timely solutions
  • Apply quality engineering principals throughout the Agile product lifecycle
  • Provide support and documentation

Minimum Requirements

• Technical skills
  • Must have 6+ years of experience in the required skills below.
  • Candidate with Strong and deep understanding of IVR projects.
  • Proficient in IVR Call Flow Testing using Dialogflow and Cyara, including Google Dialogflow simulation.
  • Experience in Automation Testing and Web Service Testing
  • Extensive Manual Testing Experience with IVR application including Test Planning, Test case Design, System and Functional Testing, Testing Complete projects deliverable within set time lines and quality standards - Mandatory.
  • Experience in Contact Center technologies, understanding of call flows, call routing logic and data that drives testing call routing technologies.
  • Knowledge on project Management Tools in Azure Dev ops
  • Knowledge on maintaining test environment
  • Good experience with using SQL
  • Effective Test Data and Test Metrics Preparation
  • Analyzing the test results and preparing the test report
  • Team Handling Capabilities, Provide Trainings to the Team on related skill

• Business Skills
  • Capable of working on or leading a team through a fast paced and complex project
  • Excellent verbal and written business communication skills (English is a must), including escalation management and information presentation
  • Prior experience in working in a customer facing role
  • Knowledge of customer service processes
  • Exercises good judgment
  • Strong follow-through, ownership & responsibility on tasks assigned
  • Effective time management and maintains flexibility
  • Demonstrate flexibility to adjust working hours to match customer and team interactions

Qualifications and Education Requirements

• Any engineering/Masters degree with relevant experience

Preferred Skills 

                 Cyara automation tool, Azure Dev ops Experience.