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CloudSens ("we", "us", or "our") is committed to protecting your privacy. At CloudSens, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information and personal data when you visit or interact with our website CloudSens, including any related subdomains or microsites (collectively, the "Site").

We ensure that any activity conducted on our site does not personally identify our visitors. This Privacy Policy applies to the main website and all CloudSens-owned sub-domains.

1. What Data We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data or Direct Information

When you engage with us, such as by filling out a contact form or subscribing to updates, we collect personal information (Personally identifiable information) like your name, email address, and phone number to respond to your inquiries and provide services or information.

Derivative Data or Browsing Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site to enhance the website’s functionality and user experience. This data is used for security, analytics, and performance monitoring.

2. How We Use Your Data

Your personal data is primarily used to:

  • Respond to inquiries and provide customer support
  • Inform you about services, events, or promotions that may interest you
  • Improve the performance and security of our website
  • Send you promotional communications, updates, and other related communication
  • Comply with legal obligations

3. Data Sharing

We may share your personal data in the following situations:

  • Within CloudSens: Data may be shared among our subsidiaries or affiliates to manage our business, improve our services, and provide relevant updates.
  • Business Changes: If CloudSens is involved in a business sale or reorganization, your data may be transferred as part of the business assets.
  • Third-Party Providers: We work with service providers (e.g., cloud storage, customer service) who may need access to your data for business purposes.
  • Legal Requirements: We may disclose personal data if required to comply with legal or regulatory requests, including law enforcement or court orders.

4. Cookies

We use cookies and similar technologies to enhance your experience on our site. These technologies are used to:

  • Authenticate Users: Maintain your login status and keep the site secure.
  • Store Preferences: Remember your settings to improve the website's usability.
  • Analytics and Performance: Track user behavior to help improve our site’s content and performance.

You can manage your cookie preferences by adjusting your browser settings to block or delete cookies.

5. Your Choices

You can manage your communication preferences, including opting out of promotional emails, at any time by following the instructions in the emails or contacting us directly. You may also unsubscribe from all communications by emailing us at support.

6. Security

We take data security seriously and have implemented measures to protect your personal information. Your data is stored securely on servers managed by our trusted partners.

7. Data Storage Locations

Your data may be processed and stored in India or other countries where CloudSens and its affiliates operate. We ensure that our data practices comply with local laws and provide safeguards to protect your information.

8. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

  • Access to Your Information: You may request to view the information we collect about you.
  • Correction of Information: You may request that we update or correct any inaccuracies in your personal data.
  • Deletion of Data: You may request that we delete your personal information, except where we are legally required to retain it.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in those emails.

If you wish to update, modify, or delete any personal information we hold about you, or if you no longer wish to receive communications from us, please contact us at support.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements.

10. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please reach out to our Chief Information Security Officer at support or fill out the contact form on our website: CloudSens.