As certified AWS partners, we help enterprises navigate their cloud customer experience journey. With the help of our industry-led AWS-certified experts, we plan their journey from initial strategy to modernization. We ensure security, scalability, and cost efficiency in digital transformation on Amazon Web Services
As a partner of AWS, we maximize the potential of Amazon Web Services, tailored to modern business needs. Our specialties span Amazon Connect delivery, Generative AI, Multi-cloud expertise, Cloud infrastructure, DevOps, and Managed Services, among others, helping enterprises to enhance their digital transformation journey.
We have a set of proven industry-specific accelerators and business models, enabling businesses to adapt to opportunities flawlessly with reduced complexity and operating costs.
Our experts use generative AI to improve customer experience, automate frequent tasks, and explore new insights. We use AI-driven solutions to enhance decision- making and boost customer experience.
Amazon Connect Specialization
We create and implement Amazon Connect contact centers customized for your business requirements, facilitating seamless omnichannel customer interactions. Our specialists guarantee quick, effective, and expandable rollouts.
AWS Lambda Delivery
Speed up new ideas with AWS Lambda, which lets you run code automatically without setting up or looking after servers. We make it easy to build systems that grow with your needs, save money, react to events, launch faster, need less work to run, and connect easily with AWS.
Multi-Cloud Expertise
Our expertise enables businesses to effortlessly implement and oversee cloud solutions in AWS. We guarantee improved performance, cost-effectiveness, and adaptability.
Managed Services
Our managed services handle monitoring, maintenance, and optimization, enabling companies to concentrate on expansion. We guarantee dependable, safe, and economical cloud functions.
We empower businesses in providing seamless, business-focused, and uniform interactions at every touchpoint. Improve customer engagement, commitment, loyalty, etc.
Contact Center Modernization
Omnichannel CX Enablement
Virtual Agents & Conversational AI
Workforce Engagement & Optimization
Speech, Sentiment & Predictive Analytics
Digital Transformation
Drive innovation by modernizing applications, processes, and infrastructure. Use cloud technology, artificial intelligence, and automation to enhance business growth.
Accelerate Your Cloud Future with Our AWS Experts.
Leverage our certified AWS partnership to design, deploy, and manage tailored cloud solutions that maximize performance and drive rapid business growth.
Contact Center AI is an advanced suite of AI-powered tools designed to enhance customer experience and streamline contact center operations.
2. What services are included under CCAI Advisory Services?
It provides ongoing support, implementation experience, individual recommendations and optimization to maximize your AI investment.
3. What makes the CCAI platform more reliable?
It is built on a highly scalable and secure foundation that ensures high performance, availability and data privacy for your contact center operations.