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AWS Managed
Services

CloudSens helps organizations unlock the full potential of AWS cloud through expert-managed services. From migration and modernization to automation, AI integration, and cost optimization, we ensure your cloud environment is secure, scalable, and fully optimized – so your teams can focus on innovation, not operations.
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Empowering Businesses with End-to-End
AWS Management

CloudSens provides end-to-end AWS management that empowers businesses to fully leverage the cloud. Our certified experts handle everything from cloud architecture and migration to automation, AI/ML integration, cost optimization, and 24/7 operations, ensuring your AWS environment is secure, scalable, and high performing. By managing the complexities of the cloud, we help organizations accelerate innovation, reduce operational overhead, and achieve measurable business outcomes.

Our Expertise

Our Services

Amazon Connect

Deliver seamless, AI-powered customer experiences with Amazon Connect, enabling scalable, intelligent contact center solutions in the cloud.

Contact Center Migration & Modernization

Transform legacy contact centers with AWS cloud migration and modernization, ensuring secure, scalable, and cost-efficient operations.

Data & Analytics

Unlock actionable insights with AWS data analytics solutions, leveraging cloud-native tools to drive smarter business decisions.

AWS Migrations

Accelerate your move to the cloud with end-to-end AWS migration services, minimizing downtime and maximizing operational efficiency.

AWS Cost Optimization

Optimize your AWS spend with proactive cost management, automated monitoring, and resource right-sizing to boost ROI.

AWS Cloud Management & Operations

Streamline cloud operations with 24/7 AWS managed services, including monitoring, maintenance, and proactive issue resolution.

AWS Professional Services

Leverage AWS-certified expertise to design, deploy, and optimize tailored cloud solutions that align with your business goals.

Case Studies and Success Examples

Driving effectiveness in screening tests with the AWS

Campaign Management Platform on AWS

Transform Customer Experience with our Contact Center

Ready to modernize your contact center? Discover how our solution delivers agility, AI-driven insights, and scalability to
help you boost efficiency and elevate CX.

Need Clarity? We’ve Got Answers

Contact Center AI is an advanced suite of AI-powered tools designed to enhance customer experience and streamline contact center operations.

It provides ongoing support, implementation experience, individual recommendations and optimization to maximize your AI investment.

It is built on a highly scalable and secure foundation that ensures high performance, availability and data privacy for your contact center operations.

AI-Powered Contact
Center Solutions

Transforming the contact center with a smarter, faster, personalized customer experience powered by AI-driven automation. Some of our solutions include self-service agents, intelligent routing, and sentiment analysis. These features help reduce call volumes and improve agent productivity. With the help of a combination of insights from AI and human expertise, businesses can resolve queries more instantly. Improve customer expectations. Stay ahead of competitors with our custom-built contact center. 

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Contact Center

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Contact Center Migration & Modernization

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Agents & Virtual Agents

04

Workforce Management

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Analytics & Insights

06

Speech Analytics & Sentiment Analysis

07

Gen AI

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Omnichannel Customer Experience

09

Agent & Supervisor Experience

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Professional Services

Proven Expertise in Customer Experience Transformation

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Faster Deployment, Quicker ROI

Go live in minutes, not months, and launch your business faster.  
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AI-First Approach

Automate frequent tasks and boost CX with intelligent, AI-driven features.  
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Scalable and Future-Ready

Scale effortlessly with demand while staying secure and compliant.  
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Seamless Ecosystem Integration

Connect easily with CRMs and business tools for unified operations.  

Future-Ready Capabilities, Built for Scale

Rapid Deployment

Go live in minutes, not months - without complex integrations or heavy infrastructure.

AI-Powered Automation

Incorporate intelligent routing, virtual agents, and sentiment analysis features to reduce common workloads.

Seamless Integrations

Connect with existing CRMs and collaboration platforms seamlessly for unified workflows.

Scalable & Flexible

Expand or downsize instantly with a cloud-first architecture according to your business demands.

Advanced Analytics

Track agent productivity, KPIs, and customer sentiment reports in the dashboard

Enterprise-Grade Security

Get enterprise-grade security, data encryption, and compliance-ready frameworks.

Have a Project?Let’s Connect!






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